RE: [ic] Orders to countries which have no states/provinces ?

["Gert van der Spoel" <suppressed>]

> -----Original Message-----
> From: suppressed [mailto:interchange-
> suppressed On Behalf Of Peter
> Sent: maandag 5 november 2007 12:33
> To: suppressed
> Subject: Re: [ic] Orders to countries which have no states/provinces ?
> 
> On 11/04/2007 08:03 AM, Gert van der Spoel wrote:
> >> -----Original Message-----
> >> From: suppressed [mailto:interchange-
> >> suppressed On Behalf Of DB
> >> Sent: zondag 4 november 2007 17:43
> >> To: suppressed
> >> Subject: [ic] Orders to countries which have no states/provinces ?
> >>
> >>>> IC 5.4.2 with a modified foundation catalog. On my checkout form,
> >>>> "State/Province" is a required field. Some countries however have
> >>>> no entries in the State table. When customers try to submit orders
> >>>> shipping to such a country, a rather cryptic error appears and
> they
> >>>> can't proceed (I use Skipjack). The error appears to be coming
> from
> >>>> Skipjack, but
> >> I'm
> >>>> not certain that Interchange isn't generating the error. Error
> text
> >> is:
> >>>> (Payment process): There was an error accepting payment: Real-time
> >>>> charge failed. Reason: Length of customer state (-82)  Credit Card
> >>>> Information: Length of customer state (-82)
> >>>>
> >> <snip>
> >>
> >>> The error says 'length of state' to be an issue. Are you sure that
> >> 'NONE'
> >>> actually works?
> >>> I would assume that the state-length expected is 2 characters. So
> it
> >> would
> >>> be rejecting everything else.
> >>> If that is the case I'd add a   <option VALUE='NA'>Not Applicable
> >>> as option ...
> >>>
> >>> CU,
> >>>
> >>> Gert
> >> Hi - NONE does work in my tests, and there are many examples in the
> >> State table of entries longer than 2 characters. Maybe 2 is a
> minimum
> >> but I'm not sure.
> >
> > Gotcha. Checked a SkipJack manual (2004) and minimum requirement for
> > state is 1 (actually 1-40 is allowed).
> >
> > So if you do not care about the State itself you could still go with
> the
> > <option value='NA'>Not Applicable    setting. Then you do not need
> the
> > additional field.
> >
> > You could put a test in your form profile in case someone from the US
> > tries to be funny and Choose the 'NA' state ...
> >
> > As SkipJack is requiring at least 1 character you apparently cannot
> > make the field optional.
> 
> Since this issue is specific to Skipjack, it's probably better to fix
> it in Skipjack.pm.  Try this patch (untested attached) and see if it
> works.

And if that works do this for the list of other fields that require 1-40
characters according to the SkipJack manual.
Also that top range is perhaps something to fix before sending data to
SkipJack ... 

CU,

Gert



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