> >>> I've been contacted at least 3 times in the 1-2 weeks by customers who > >>> got a "blank page" or a "broken link" when submitting a form. I > >>> haven't gotten an email like that before so I'm thinking I've got an > >>> issue here. > >>> > >>> There is nothing in error.log, error_log, or ssl_error_log. The only > >>> thing I can think of would be a timeout due to a locked table since > >>> I'm logging all traffic via mysql, which I've been warned about. I > >>> haven't seen a timeout or significant response delay myself though. > >>> How would you track this down? > >> Is it possible that the session just had expired ? > > > > I would be very surprised. I've been using 'SessionExpire 2 days' for > > a long time and these complaints just started. > > > > Grant, > Have you looked in your Apache logs? Are you able to trace a given > request through Apache (access_log) into Interchange (debug.log or > error.log or something)? Doing so may reveal where things are breaking. > Are these requests all coming from the same page? Or doing the same > action (like uploading a file)? There is nothing in my IC or apache2 error logs. It's definitely an intermittent thing. I've gotten one complaint of a "broken link" when adding an item to the cart and one complaint of a "blank page" when pressing the "Submit Order" button. - Grant _______________________________________________ interchange-users mailing list suppressed http://www.icdevgroup.org/mailman/listinfo/interchange-users
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