Thank you for your E-mail message to Verizon Online Abuse.
This is an automated response, in order to confirm the receipt of your report and to provide you with some additional general information. We understand that in some cases this general information may not pertain to your specific report, but please rest assured your message will be reviewed and investigated.
We apologize for any inconvenience the reported incident has caused you. Because we receive a large number of complaints each day, regretfully, a response to each message is not possible. If additional information is required in order to complete our investigation, we will contact you regarding this information.
Verizon Online Security investigates each reported incident, and will take the appropriate action as permitted by Verizon's Internet Access Agreement and Acceptable Use Policy, which can be viewed at the website listed below.
Additionally, you may find the following pertinent information beneficial:
To better understand the problems with Unsolicited Commercial E-mail ("spam"), we have provided information about filtering Spam with your e-mail software, answers to several frequently asked questions and links to some useful online information about Spam:
http://www.verizon.net/security
If you are reporting an unauthorized access attempt, please note that we cannot take action if the offender is not a Verizon Online Customer. These reports will need to be sent directly to the Internet Service Provider/IP space owner used by the offender.
The following web site may be helpful in determining the owner of the originating IP space:
http://www.arin.net/whois
Additionally, for faster routing, security related issues such as hacking, port probes, scans, and other similar issues may be delivered directly to: suppressed .
Sincerely,
Verizon Online Abuse
http://www2.verizon.net/policies
http://www.verizon.net/security
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