[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: [ic] AuthorizeNet Problems - Charges Without Orders


Steve Graham wrote:
At 12:13 PM 2/8/2007, you wrote:
Hello,

I've been running Interchange since Minivend 3. Recently I upgraded a bunch of stuff:

1.  Operating System from Fedora Core 1 to CentOS 4.4
2. Perl from "v5.8.4 built for i686-linux" to "v5.8.8 built for i686-linux" specifically compiled without threads.
3.  IC from 5.2 to 5.4.1.
4. Running in a Plesk 8.1 environment, using permissions based on some post somewhere on the mailing list. Basically group control and files set to interch group, user is domain owner.

I did a makecat to get the newest vlink file for my cgi-bin, but then just copied over the whole "catalog" directory for the rest. I had to re-edit lib/Vend/AuthorizeNet.pm to get the Transaction Key to function so we don't have to store our AuthorizeNet password on the server in plain text.

It works, but with caveats. There are two major issue's we're seeing, and it affects about 25% of total orders.

1.  Charges in AuthorizeNet, with no corresponding order.
2.  Double-charges in AuthorizeNet, with one corresponding order.


Try setting the traffic mode in interchange.cfg
# Set to "low", "high", or "rpc" to get different server parameters.
Variable  TRAFFIC  rpc

It seem I remember something similar when starting to use IC 5.4 & authorize.net
setting to RPC solved it for me.

-Steve

Hi guys,

Thanks for the responses, I'm trying them out. I noticed that setting the traffic mode to "rpc" makes IC run in UNIX mode only, without INET mode. From what I can tell, INET mode is necessary for a Plesk implementation of IC. I found that the store worked until I attempted to add something to the cart when it was in UNIX mode only. So I changed it back to "high" and set MaxServers to 0 in high mode, is that going to have the same effect?

Thanks,

Russell
_______________________________________________
interchange-users mailing list
suppressed
http://www.icdevgroup.org/mailman/listinfo/interchange-users


Mail converted by mhonarc 2.6.15
This archive provided courtesy of JSW4.NET, Internet Hosting Services for Small Business.