> Hello everyone. > > Is there a way that we can update all of the UPS rates in interchange. My > online store charged the customer $9.55 instead of $19.85 > > Any help would be appreciated > > Thanks > > If you're using the table look up method which uses your from UPS ship zone and the destination zip then you'll need to update your rate tables. Though I suspect with with such a rate spread (9.55 versus 19.85) that this situation isn't due to an out dated rate table. Was the shipment to a destination that wasn't covered in the table look up perhaps. Check out this link any may more in the archives about UPS shipping. http://www.icdevgroup.org/interchange-doc-5.2.0/frames/icdatabase_45.html Jon _______________________________________________ interchange-users mailing list suppressed http://www.icdevgroup.org/mailman/listinfo/interchange-users
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