Re: [ic] HELP - Inktomisearch stuck on ord/basket.html page

[Stefan Hornburg <suppressed>]

On Tue, 26 Oct 2004 10:21:32 +1000
"Andrew Rich" <suppressed> wrote:

> > > I have resubmitted this message as I have received no reply and
> really
> > > need some help.  With Inktomisearch resulting in higher load I am
> > > experiencing  high traffic problems of occasional PGP and Sendmail
> > > failures.  Obviously setting high traffic mode would help with the
> > > failures but does not treat the problem of 10000s of hits on this
> page.
> > >
> > > RH 7.2
> > > MYSQL 3.23.58
> > > IC 5.3.0-200410080658
> > > Perl 5.6.1
> > >
> > > I have been having a problem of Inktomisearch getting stuck on our
> > > ord/basket.html page.
> > >
> > > I initially stopped it by adding an entry to robots.txt for
> > > /cgi-bin/cartname/ord/basket.html and this pushed it off the page.
> > >
> > > I then thought orders were reduced and removed the entry from
> > > robots.txt.  Inktomisearch came back and became stuck on the page
> again.
> > >
> > > I upgraded from 4.8.9 to 5.3 and again it is still getting stuck but
> no
> > > session are generated now no I am not running out of disk space
> anymore!
> > >
> > > Last month I believe it generated at least an extra 18Gb of traffic!
> > >
> > > This additional traffic has caused a few high traffic problems with
> > > failed e-mail and pgp failures also.
> > >
> > > We have removed all entries from robots.txt at the moment.
> > >
> > > Is there any changes we can make?
> > 
> > First how do you mean stuck ? Which parameters uses Inktomi for this
> > page ?
> > 
> > Bye
> > 	Racke
> > 
> Hi Racke
> 
> This is about 10-15 sec of my usertrack log.
> 
> 20041026 nsession:inktomisearch.com lj1343.inktomisearch.com 1098749487
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749490
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749490
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1105.inktomisearch.com 1098749492
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749493
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749494
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749494
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1105.inktomisearch.com 1098749495
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749496
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1154.inktomisearch.com 1098749497
> VIEWPAGE=ord/basket
> 20041026 nsession:inktomisearch.com lj1268.inktomisearch.com 1098749499
> VIEWPAGE=ord/basket
> 
> And this is from Apache access log.
> 
> lj1244.inktomisearch.com - - [26/Oct/2004:10:16:45 +1000] "GET
> /cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
> lj1090.inktomisearch.com - - [26/Oct/2004:10:16:46 +1000] "GET
> /cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
> lj1249.inktomisearch.com - - [26/Oct/2004:10:16:46 +1000] "GET
> /cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
> lj1191.inktomisearch.com - - [26/Oct/2004:10:16:47 +1000] "GET
> /cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
> lj1244.inktomisearch.com - - [26/Oct/2004:10:16:48 +1000] "GET
> /cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
> lj1090.inktomisearch.com - - [26/Oct/2004:10:16:49 +1000] "GET
> /cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
> 
> So there are many hits by inktomisearch on this one page.  We didn't
> have a problem with Inktomisearh until recently.

I would say that your site triggers a bug in the Inktomi search
engine. Just loading the same URL over and over. 

Bye
	Racke

-- 
LinuXia Systems => http://www.linuxia.de/
Expert Interchange Consulting and System Administration
ICDEVGROUP => http://www.icdevgroup.org/
Interchange Development Team

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