At 05:20 PM 1/5/2003 -0500, you wrote:
>>At 08:51 PM 1/4/2003 -0500, you wrote: >>Hi All, >> >>I just moved my store from my old server running IC 4.8.5 to a new >>server running IC 4.9.3 and now when I try to update the status of an >>order via "Ship all lines -> Update the order" I get the following >>message in green on the Pending Orders page: >> >>Orderline 00000150-1 ship status update failed. >> >>Here is what is in my log file. >> >>24.103.254.107 nsNTBLSU:24.103.254.107 - [04/January/2003:17:16:09 >>-0800] daboy /~daboy/cgi-bin/cart.cgi/admin/order Attempt to set slice >>of 00000150-1 in read-only table orderline >>24.103.254.107 nsNTBLSU:24.103.254.107 - [04/January/2003:17:16:36 >>-0800] daboy /~daboy/cgi-bin/cart.cgi/admin/order Attempt to set slice >>of 00000150-1 in read-only table orderline >>24.103.254.107 nsNTBLSU:24.103.254.107 - [04/January/2003:17:16:47 >>-0800] daboy /~daboy/cgi-bin/cart.cgi/admin/order Attempt to set >>orderline::status::00000150-1 in read-only table >>24.103.254.107 nsNTBLSU:24.103.254.107 - [04/January/2003:17:16:47 >>-0800] daboy /~daboy/cgi-bin/cart.cgi/admin/order Unable to send mail >>using /usr/lib/sendmail >> > Message follows: >> >> >>The status is changed to "shipped" just fine, but no ship_notice email >>is sent. >>My "transactions" table's order status updates to "shipped" just fine, >>but the status for each line item in the "orderline" table remains at >>"pending". >> >> >>I have found this exact problem posted by Grant on Nov. 12th but there >>was not solution. Can someone please help? >Error messages can sometimes be misleading, but intially it appears there >may be two problems: > 1. write permissions on the orderline table are not set; > 2. Interchange cannot find your sendmail program. > >For 1, check the relevant admin pages for the presence of the tag which >sets write permission on the orderline table, this is usuall [flag >type=write tables="table list"] or [tag flag write]table list[/tag]. For 2. >verify the location of sendmail on the command line using 'which sendmail' >or 'whereis sendmail'. > >- Ed L. Hi, I think sendmail is in the right place as email is sent to me and the customer when the order is placed. I don't have shell access right now but I will check the exact location later. I am not sure where to look in the admin pages for the presence of the write permission tag. Can you give me a hint of where to look?
It depends upon where you are initiating the 'ship orders' action, but the pages I would check would be admin/order and admin/order_status. You won't find these pages in your pages/admin directory unless you have put them there; they are normally located in VENDROOT/lib/UI/pages/admin.
- Ed L. =============================================================== New Media E.M.S. Technology Solutions for Business 463 Main St., Suite D eCommerce | Consulting | Hosting Placerville, CA 95667 suppressed (530) 622-9421 http://www.newmediaems.com (866) 519-4680 Toll-Free (530) 622-9426 Fax =============================================================== _______________________________________________ interchange-users mailing list suppressed http://www.icdevgroup.org/mailman/listinfo/interchange-users
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