Re: [ic] Shipping is calculated but not added on

[John Allman <suppressed>]

John Allman wrote:

> Hi - i have shipping calculated by a UserTag. What i'm seeing is that 
> for certain users the price of the shipping is not added to the total 
> on the checkout page. The shipping cost is calculated correctly and 
> displayed on the checkout page but not added to the subtotal. The 
> total is the same as the subtotal even though there is a shipping cost 
> displayed.
>
> Unfortunately our discount scheme is a little funny and i have a 
> feeling it is at the heart of this problem somewhere... Has anyone 
> seen behaviour like this before? if so could you tell me what caused 
> it so i have a better chance of tracking this down? If needs be i can 
> put up more specific details but i'm hoping someone has heard of 
> something like this before? Using interchange 4.6.5
>
> being driven slightly mad here...
>
> thanks
>
> John
>
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Spotted it. some of the mv_shipmode fields in the userdb were set to ''. 
I set them all to the correct shipmode and hey presto everything works.

John


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