[Bigsister-general] Procs and Uxmon on Windows

["Tod B. Schmidt" <suppressed>]

I am very happy with the monitoring that Big Sister provides, thanks for all the work.

I am having a couple issues on my Windows machines (Linux works fine) that I could use a little guidance on.
I am using 99b2 for both agent and server.

1) The Big Sister Agent does not seem to start for me, I get no status. I do see SRVANY started in the task manager, but no updates. 
   If I try to run uxmon directly from the bin directory, it does not start, I get these errors. I rechecked 0.97 and it does start properly as both a service and directly from the bin directory.

use ./Platforms.pm;    #perl2exe
use ./BS_win32.pm;    #perl2exe
Undefined subroutine &Platform::our called at BS_win32.pm line 20.
BEGIN failed--compilation aborted at Platforms.pm line 10.
BEGIN failed--compilation aborted at /bigsis/bin/common.pm line 3.
BEGIN failed--compilation aborted at uxmon line 5.

  I can start uxmon manully from the bigsis directory, i.e. 'bin\uxmon -D 7' and it runs properly, I get updates and debug output. I have checked the registry for old entries and they all point to the correct bigsis directory.

2) When I do get uxmon running, I am unable to get any 'procs' updates, all other tests run great (network, diskfree, eventlog, etc.). There is a typo in the docs saying to use 'proc=' but in any case, when I use these lines in uxmon-net I get red errors "WINLOGON.EXE <<(0)".

localhost	procs=WINLOGON.EXE procs
localhost	service="Big Sister Agent" service
localhost	service="BITS" service

I get this with whatever process I put in. Also I am unclear whether the service tests show up under procs on the server or should there be another column for those test on the server? In any event, I get no info on the server from those service lines. 

So it seems like the server sees the tests, but the agent is reporting no information. Anyone have an idea? So far I have loved testing this out and plan to replace one of our monitoring systems with Big Sister, but I definetely want to monitor services (of course). I'd be happy to do any further debugging to get information, the current output of -D 7 doesn't seem particularly helpful for this case, but I'd be happy to forward it along if necessary.


Thanks,
Tod Schmidt
System Administrator
The Nature Conservancy
suppressed





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